My work at Royal Bank of Canada
In my role, I collaborate closely with developers and various cross-functional teams to design, govern, maintain, and enable comprehensive training and development initiatives centered on RBC's digital design system. I oversee the careful alignment of this system with RBC's digital brand language, ensuring that there is a cohesive and unified design presentation across all platforms and digital touchpoints. Additionally, I focus on the important aspects of coaching and mentoring designers throughout the organization, guiding them in effectively building, managing, and contributing to the design system. This collaborative approach not only significantly strengthens our design framework but also greatly enhances the overall user experience and ensures brand consistency across all user interactions.
During my time at RBC my roles and responsibilities have included:
Coaching and mentoring designers around numerous topics such as visual design, design strategy, presentation skills, product design, design systems, Figma, design tokens, and more.
Building a system of assets, tokens,components and patterns to power a multi-brand and multi-platform design system
Working with my design platform and internal teams to manage a design system at scale through the implementation of a hub/spoke design system model. Helping design teams set up, assess, build, contribute, manage and govern local design systems.
Highlights of My Work at RBC
Efficiency Gains: Digital team members reported an approximate 40% improvement in their day-to-day efficiency. This significant gain is a testament to the effectiveness of the strategies implemented within the digital environment and the integration of a robust multi-brand and multi-platform design system.
Team Growth: Successfully expanded the digital design team from 125 to over 175 designers, positioning it as one of Canada’s largest cross-functional design teams. This growth not only increased capacity but also fostered a diverse range of talents and perspectives.
Practice-Based Chapter Models: Introduced practice-based chapter models that focus on leveling up design skills across the team. These models help standardize best practices and elevate the overall quality of visual design within the organization.
Employee Skills & Development: RIG Academy is a comprehensive program that significantly enhances the skills of RBC employees through extensive training in various design and development tools. It places a particular emphasis on popular applications such as Figma, along with essential topics like Design Systems and Visual Design. The program fosters an environment of continuous learning and professional development, effectively supporting employee growth in an increasingly complex digital landscape.
Due to the sensitive nature of this important work, please feel free to contact me directly if you have any questions.